Last updated: August 28, 2026.
This page explains how to control the data StarVPN uses to operate the service. The full rules are in our Privacy Policy: https://starvpn.tech/legal/en/privacy-policy.
1. Turn off connection-quality reports
In the iOS app, open Settings → Quality Reports and turn the switch off. The app deletes any queued reports that have not been sent. Automatic recovery continues to work on your device.
Connection-quality events already sent are retained for no more than 7 days.
2. Choose whether to send diagnostics
The app sends a full diagnostic report only after you choose to send it. Diagnostics are attached to a support request only after separate confirmation.
A screenshot is uploaded only after you select that specific image in Apple's system picker. StarVPN does not receive access to your full photo library.
3. Delete your account
In the app, open Settings → Delete Account, or sign in to the account portal and choose Account → Delete account. Public step-by-step instructions are available at https://starvpn.tech/legal/en/account-deletion. Deletion is irreversible and removes your sign-in identities, sessions, devices, VPN keys, support requests, screenshots, and diagnostics. Limited records needed for refunds, accounting, or fraud prevention may be retained where required by law.
If you cannot sign in, email legal@dmdmmc.com from the address used for the account.
Important: deleting the app or your StarVPN account does not cancel an Apple subscription. Manage or cancel it in iOS Settings → Apple Account → Subscriptions.
Before account deletion, StarVPN stops the next renewal of a known Google Play subscription. If Google temporarily cannot confirm cancellation, deletion does not complete. A completed payment is not refunded automatically.
4. Request, correct, or export your data
Create a support request or email legal@dmdmmc.com. Include the email address attached to your account and describe your request. We may ask you to verify the account before disclosing data.
5. Contact the data controller
DMD GROUP, MMC
VÖEN: 2008939081 legal@dmdmmc.com · +994 99 738 83 38 · https://dmdmmc.com/