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StarVPN documents

Terms of Use

The terms for using StarVPN, including accounts, subscriptions, billing, and mobile apps.

StarVPN's Terms of Service & EULA, compatible with the Apple App Store (including Apple's required minimum EULA terms).

  • Effective date: 2026-06-18
  • Last updated: 2026-08-28
  • Provider: DMD GROUP, MMC — "DMD GROUP" Məhdud Məsuliyyətli Cəmiyyəti, a limited liability company registered in Azerbaijan on 19.12.2024 (VÖEN 2008939081, D-U-N-S 933893438) ("StarVPN", "we", "us")
  • Director / authorized representative: Dadashov Rovshan Eldar oglu
  • Registered address: AZ1123, Baku, Khatai District, Xudu Mammadov St. 3, Apt. 70, Azerbaijan
  • Contact: legal@dmdmmc.com · +994 99 738 83 38 · https://dmdmmc.com/

By creating an account, subscribing, or using StarVPN, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the service.

1. The service

StarVPN provides access to encrypted VPN servers (a "virtual private network") that route your internet traffic through servers in locations you select. We may add, change, or remove servers, locations, protocols, and features.

2. Eligibility

You must be at least 18 (or the age of majority in your jurisdiction, if higher) and legally able to enter this agreement. You are responsible for complying with the laws that apply to you, including any local laws governing VPN use. StarVPN must not be used for unlawful purposes.

3. Accounts

On first launch, the app creates an account linked to the device; an email address is not required. You may add an email address to preserve access and use the account on other devices, then sign in with a one-time email code. Keep your account secure; you are responsible for activity under your account. We may limit the number of devices per plan. You can delete your account at any time in the app or account portal; instructions are available at https://starvpn.tech/legal/en/account-deletion.

4. Subscriptions, billing, and refunds

4.1 Website purchases

  • When shown at checkout, website subscriptions may be paid through Russia's Faster Payments System (SBP). The subscription term and final RUB amount are shown before checkout.
  • RollyPay hosts and confirms the payment. StarVPN does not receive or store bank-account details.
  • Access starts only after the provider confirms payment. A website SBP payment is a one-time purchase with no automatic renewal or repeat charge.
  • A canceled, expired, or otherwise incomplete payment does not activate a subscription.

4.2 Telegram purchases

Digital subscriptions purchased inside the Telegram bot are billed only in Telegram Stars. The price in Stars and subscription term are shown before confirmation. Telegram processes the transaction and its platform rules apply to platform-handled refunds.

4.3 Apple purchases

  • Paid subscriptions on iOS are sold and billed through Apple in-app purchase.
  • Subscriptions are auto-renewable; payment is charged to your Apple Account at confirmation and renews automatically unless cancelled at least 24 hours before the end of the current period.
  • Manage or cancel in iOS Settings → your Apple Account → Subscriptions. Deleting the app does not cancel a subscription.
  • Refunds for App Store purchases are handled by Apple under Apple's terms.
  • Prices, plan limits, and any speed/fair-use or traffic-quota policies are shown before purchase and may change prospectively with notice.

4.4 Google Play purchases

  • Digital subscriptions in the Android app distributed through Google Play are sold only through Google Play Billing.
  • Google Play shows the localized price, billing period, trial terms, next charge, and auto-renewal terms before confirmation.
  • You can manage or cancel the subscription in Google Play and restore an eligible purchase in the app. Cancellation stops the next renewal; access normally continues through the paid period unless Google reports a refund or revocation.
  • Google Play purchase and refund rules, together with mandatory local consumer rights, apply.
  • Before deleting an account, StarVPN attempts to stop the next renewal of a linked Google Play subscription. Deletion does not automatically refund a completed charge.

4.5 Website payment support and refunds

For a website payment issue, contact support in your account or email legal@dmdmmc.com with the account email, payment date, amount, and order identifier if available. We will review the transaction and explain the outcome. The payment provider may technically execute an approved refund. Mandatory consumer rights and applicable platform rules remain unaffected, and the same payment cannot be refunded twice.

5. Referral and bonus terms

  • We may offer a referral program. Only the referring user may receive a bonus, and only when the invited user makes their first paid subscription.
  • In the app, any bonus is non-cash "bonus StarVPN time" usable only toward StarVPN access. It is not money, not redeemable for cash, and not withdrawable in the app.
  • Bonuses are earned-only, non-transferable except as we permit, and may be reversed in case of fraud, abuse, refund, or chargeback. We may change or end the program prospectively.

6. Acceptable use

You agree not to: break the law; infringe others' rights; send spam or malware; attack, overload, or probe our or others' systems; resell or share access beyond your plan; violate security requirements, plan terms, or device limits; or use the service to harm others. We may suspend or terminate accounts that violate these Terms.

7. Privacy and no-logs

Your privacy is governed by our Privacy Policy. We do not log your browsing, DNS queries, destination IPs/SNIs, or traffic contents, and we do not sell, use, or disclose VPN data to third parties for any purpose.

8. Intellectual property

StarVPN, our apps, and content are owned by us or our licensors and protected by law. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the app and service per these Terms. You may not copy, modify, reverse engineer (except as permitted by law), or create derivative works.

9. Apple App Store — additional terms (Licensed Application EULA)

These terms apply to the iOS app obtained from the Apple App Store and, where they conflict with the rest of this document for that app, control:

  1. This EULA is concluded between you and DMD GROUP, MMC only, not with Apple. Apple is not responsible for the app or its content.
  2. Apple grants you the right to use the app under the Usage Rules in the App Store Terms of Service; the licence is limited to use on Apple-branded devices you own or control, as those rules permit.
  3. Maintenance and support for the app is our sole responsibility; Apple has no obligation to furnish it.
  4. Warranty: to the extent permitted by law, Apple has no warranty obligation. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); otherwise, any warranty is our responsibility.
  5. Product claims: we, not Apple, are responsible for addressing any claims relating to the app or your use of it (e.g., product liability, legal/regulatory compliance, consumer protection).
  6. Intellectual property claims: we, not Apple, are responsible for the investigation, defence, settlement, and discharge of any third-party claim that the app or your use of it infringes intellectual property rights.
  7. Legal compliance: you represent that you are not located in a country subject to a U.S. Government embargo or designated as "terrorist-supporting", and are not on any U.S. Government list of prohibited or restricted parties.
  8. Third-party beneficiary: Apple and its subsidiaries are third-party beneficiaries of this EULA and may enforce it against you.
  9. Contact for app questions/complaints: legal@dmdmmc.com.

10. Disclaimers

The service is provided "as is" and "as available" to the maximum extent permitted by law. We do not warrant uninterrupted or error-free operation, specific speeds, or that the service will meet every requirement. A VPN is not a substitute for lawful conduct or complete anonymity.

11. Limitation of liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits/data. Our total liability is limited to the amount you paid for the service in the 12 months before the claim. Some jurisdictions do not allow these limits, so they may not apply to you.

12. Indemnification

You will indemnify us against claims arising from your unlawful use of the service or breach of these Terms, to the extent permitted by law.

13. Termination

You may stop using the service and delete your account at any time. We may suspend or terminate access for breach, legal reasons, or risk to the service. Sections that by nature survive (IP, disclaimers, liability, governing law) survive termination.

14. Changes

We may update these Terms; material changes will be notified in-app or by email and apply prospectively. Continued use after changes means acceptance.

15. Governing law and disputes

These Terms are governed by the laws of the Republic of Azerbaijan, without regard to conflict-of-laws rules. Disputes will be resolved in the competent courts of Baku, Azerbaijan, subject to any mandatory consumer-protection rights in your country of residence.

16. Contact

DMD GROUP, MMC — legal@dmdmmc.com, AZ1123, Baku, Khatai District, Xudu Mammadov St. 3, Apt. 70, Azerbaijan.